Please check the WICReset service status on the OctoInkjet site (Top left). The utility fails with error: “Internet connection lost. Please contact the seller you purchased the key from to get a replacement and/or further information. The key may have been compromised and has been locked. This key has been deactivated: Please follow this link to reactivate it…Ī. USB hubs can create interference that blocks effective communication between the utility and printer. Use a direct connection between the computer and the printer. Connection/Communication errors when connecting through a USB hub.Ī. Three are some common problems/questions associated with the WICReset/iWIC utilities so this will act as a troubleshooting guide on how to resolve them.
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